Responsible for the standards of service delivered to the customers in the bar, food stalls and all other food & beverage outlets by F&B volunteers. Ensure the quality of services in accordance with the company standard. Ensure that all the F&B sections are organized, performed their duties and maintain their area and equipment in a manner in compliance with the company policy and instructions as directed by the hotel Maintains leave record for F&B staffs Maintains the highest level of sanitation throughout all food and beverage areas as prescribed by health and safety standards Maintain proper consumption levels as instructed by the company To ensure all volunteers within the F&B department follow all the rules and regulations Maintaining effective cost control in all areas of the F&B department Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e.g., small print). Enter and locate work-related information using computers and/or point of sale systems. Exchange information with other employees using electronic devices (e.g., pagers and two-way radios, email). Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.