Event Coordinator

TROVE Hotel Johor Bahru
05 August 2020
  • Answer telephone and respond to caller inquiries in a pleasant manner
  • Answer client / bookers questions about property facilities or service (e.g hours of operation, rate and room types, packages, promotions, entertainment, restaurant etc)
  • Responsible for coordinating internally with team
  • Generating reports, preparing proposals, collections details, coordinating with clients & suppliers
  • Prepare sales-related documents throughout the sales process (e.g proposals, contracts, banquet event orders)
  • Ensures all documents produces by the sales department (e.g banquet event orders, contracts, rooming lists, proposal) are completed accurately and on time
  • Gather materials and assemble information packages (e.g brochures, promotional materials, sales demo kit, welcome kit, souvenir etc)
  • Manage and maintain managers schedules, appointments and travel arrangements
  • Assist sales team by managing schedules, filing important documents and communicating relevant information
  • Arrange and co-ordinate meetings, events and any appointments
  • Record, transcribe and distribute minutes of meetings
  • Formulates all sales policies, practices and procedures
  • File and retrieve documents and reference materials
  • Ensure the adequacy of sales-related equipment or material are available at all times
  • Other duties as assigned by Director of Sales or the management
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