Waiter / Waitress
Tunamaya Beach & Spa Resort - Desaru Coast
26 September 2019
- Greets guests and presents them with the menu.
- Performing basic cleaning tasks as needed or directed by supervisor.
- Filling in for absent staff as needed
- Communicate to the guest and provide assistance with their queries.
- Co - ordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
- Serve food and beverage to the guest as per the course of order.
- Observes guests and ensure their satisfaction with the food and service.
- Promptly respond to guest with any additional request.
- Maintaining proper dining experience, delivering items, set up table for next customer, removing courses, replenishing utensils, refilling glasses.
- Properly open and pour wine at the tableside.
- Adhere to grooming and appearance standards consistently.
- Understands and can communicate products and services available at the resort.
- Assist bus persons with stocking and maintain the restaurant par stock levels and side station.