Food & Beverage Assistant

Tunamaya Beach & Spa Resort - Tioman Island
03 January 2018
Responsibilities
  • Greets guests and presents them with the menu.
  • Informs guests about the special items for the day and menu changes if any.
  • Suggest food and beverages to the guest and also try to upsell.
  • Obtaining revenues, issuing receipts, accepting payments, returning the change.
  • Performing basic cleaning tasks as needed or directed by supervisor.
  • Filling in for absent staff as needed
  • Communicate to the guest and provide assistance with their queries.
  • Coordinate with the kitchen staffs to ensure smooth operation and guest satisfaction.
  • Server food and beverage to the guest as per the course of order.
  • Observes guests and ensure their satisfaction with the food and service.
  • Promptly respond to guest with any additional request.
  • Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
  • Adhere to grooming and appearance standards consistently.
  • Understands and can communicate products and services available at the hotel.
scroll to top